Three Key Features Businesses Consider when Choosing a Wallet-as-a-Service (WaaS) Provider

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Three Key Features Businesses Consider when Choosing a Wallet-as-a-Service (WaaS) Provider

Home>Industry Insights>Three Key Features Businesses Consider when Choosing a Wallet-as-a-Service (WaaS) Provider

In the dynamic world of digital finance, businesses are increasingly recognizing the complexities and resources required to develop and maintain their own cryptocurrency wallet systems. This realization has led many to turn towards Wallet-as-a-Service (WaaS) as a viable and efficient alternative. WaaS presents a compelling solution for businesses seeking to engage in the cryptocurrency market without the substantial investment of developing in-house wallet capabilities. It offers a streamlined, secure, and sophisticated platform for managing a wide range of cryptocurrency transactions and assets, tailored to the needs of businesses looking for reliable third-party solutions.

In this blog, we will explore the three key features that businesses should prioritize when choosing a Wallet-as-a-Service provider. Understanding these features – advanced security protocols, scalability and customization, and a user-friendly interface – is crucial for businesses seeking to outsource their digital wallet services effectively. Whether you are a startup venturing into the crypto space or an established entity looking to streamline your digital asset operations, these features are instrumental in selecting a WaaS provider that aligns with your business objectives and operational needs.

Join us as we delve into what sets a WaaS provider apart in the market and why these features are essential for businesses opting for third-party wallet solutions in the rapidly evolving landscape of cryptocurrency.

Feature 1: Advanced Security Protocols

When selecting a Wallet-as-a-Service (WaaS) provider, the most critical feature to consider is the provider's commitment to advanced security protocols. In the rapidly evolving threat landscape of digital currency, robust security is not just an added benefit but a necessity. This includes a spectrum of measures designed to protect against external cyber threats and internal vulnerabilities.

A significant development in the realm of WaaS security is the adoption of Multi-Party Computation (MPC) technology. MPC is currently the preferred choice among many leading WaaS providers due to its ability to enhance security without compromising on user convenience. This technology allows cryptographic keys to be split into multiple parts, with transactions requiring a consensus among these parts for execution. This method significantly reduces the risk of key theft or unauthorized access, as there is no single point of failure.

MPC not only strengthens security protocols but also adds flexibility and efficiency in managing cryptographic operations. By enabling secure, distributed decision-making processes, MPC provides a more resilient framework for digital asset transactions. It's particularly effective in mitigating risks associated with private key management, a critical aspect of secure crypto storage.

In addition to MPC, a comprehensive WaaS provider should incorporate end-to-end encryption, multi-factor authentication, and regular security audits. These measures ensure the safety and integrity of digital assets, particularly in multi-currency wallet services where businesses handle a diverse range of cryptocurrencies.

Feature 2: Scalability and Customization

The second vital feature to look out for in a Wallet-as-a-Service (WaaS) provider is the ability to offer scalability and customization. This aspect is crucial for businesses that anticipate growth and diversification in their crypto asset management needs. A scalable WaaS solution means that as your business expands, your wallet infrastructure can grow accordingly, without the need for a complete overhaul or migration to a new platform.


Scalability in WaaS is multifaceted. It should encompass the capacity to handle increasing transaction volumes and the inclusion of various types of cryptocurrencies as your business diversifies its digital asset portfolio. For instance, a startup might initially require support for only a few major cryptocurrencies, but as it grows and explores new market opportunities, it may need to add support for lesser-known or newly emerged digital currencies. A scalable WaaS provider should be able to accommodate this expansion seamlessly.


Customization is another critical aspect, especially for businesses looking to provide a unique user experience or integrate the wallet service into their existing systems. Customization can range from branding elements – like logos and color schemes that align with your company's branding – to more technical aspects such as integrating specific payment gateways or adding unique features pertinent to your business operations.

Moreover, some providers offer the ability to customize security settings and controls based on your business requirements. For instance, a business might require more stringent security controls for large transactions or prefer a more streamlined process for smaller, frequent transactions. The ability to tailor these aspects helps in striking the right balance between security and user convenience.

Feature 3: User-Friendly Interface and Support

The third essential feature to consider when selecting a Wallet-as-a-Service (WaaS) provider is the user-friendliness of their interface and the quality of customer support they offer. In the complex world of cryptocurrency, a user-friendly interface can significantly lower the barrier to entry, making it easier for both your staff and your clients to manage digital assets effectively.

Intuitive Design

A user-friendly WaaS platform should feature an intuitive design that simplifies navigation, even for those who are not deeply versed in digital currency. This includes clear, understandable menus, straightforward processes for executing transactions, and easily accessible information about account balances and transaction history. Such design considerations ensure that users can perform their desired actions without unnecessary confusion or errors, enhancing the overall efficiency of crypto asset management.

Helpful Resources

In addition to a well-designed interface, the integration of educational resources and tools within the platform can be immensely beneficial. These could include tutorials, FAQs, and informative articles that help users understand the nuances of managing digital assets, providing a smoother onboarding experience and ongoing learning.

Good Customer Support

The ideal WaaS provider should offer responsive, knowledgeable support to address any issues or questions that arise. This support might encompass various channels like live chat, email, and phone support, ensuring that users can quickly get the help they need in the format they are most comfortable with. In the fast-paced world of cryptocurrency, where situations can evolve rapidly, having access to prompt and effective customer support is invaluable.

Embracing Wallet-as-a-Service for Enhanced Crypto Business Operations

As we wrap up our exploration of Wallet-as-a-Service (WaaS), it becomes apparent that for businesses aiming to make their mark in the cryptocurrency market without the significant investment required for their own wallet infrastructure, WaaS stands as an ideal solution. The critical features such as advanced security protocols, which encompass innovative technologies like Multi-Party Computation (MPC), combined with the flexibility of scalability and customization, as well as user-friendly interfaces, position WaaS as an essential asset for contemporary crypto businesses. These fundamental elements not only streamline the management of digital assets but also ensure their security and ease of access, making WaaS a practical and effective tool in the complex world of cryptocurrency.

For those businesses seeking a no-frills, efficient approach to digital asset management, CoinsDo offers a straightforward and focused WaaS solution. Our service is designed to provide the essential functionalities required for secure and efficient crypto transactions, without overburdening clients with unnecessary extras. This simplicity and focus on core capabilities make CoinsDo an ideal partner for businesses looking to navigate the crypto space with ease and confidence. We invite you to connect with us at CoinsDo and discover how our streamlined WaaS solution can enhance your business’s operations in the cryptocurrency domain.

David Ho

The Author

David Ho

Writer / Blockchain Enthusiast