What to Look for in a Wallet-as-a-Service (WaaS) Provider (and Why It Matters Now)

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What to Look for in a Wallet-as-a-Service (WaaS) Provider (and Why It Matters Now)

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Executive Summary

As digital asset adoption accelerates, businesses are under pressure to offer secure, compliant, and scalable crypto services without reinventing the wheel. Wallet-as-a-Service (WaaS) is becoming the preferred path forward.

  • WaaS eliminates the cost and complexity of building proprietary crypto wallets.
  • Security, scalability, and UX are now table stakes for third-party wallet platforms.
  • Features like MPC, multi-currency support, and customization separate leading providers from the pack.
  • CoinsDo offers a streamlined WaaS solution focused on the essentials, making it ideal for businesses seeking simplicity with high security.

Why This Topic Matters

Crypto wallets are no longer just for crypto-native users. From fintech apps to treasury platforms, more businesses are embedding digital wallets into their customer experiences. But building in-house infrastructure is expensive, time-consuming, and risky.

As regulatory scrutiny tightens and user expectations rise, businesses are moving fast toward Wallet-as-a-Service to stay competitive—and compliant. Choosing the right provider is no longer optional. It’s a strategic decision that shapes everything from security posture to scalability.

What is Wallet-as-a-Service?

A WaaS solution enables businesses to outsource the infrastructure and security of crypto wallet management to a third party. This lets teams launch digital asset features faster while focusing on their core product.

How does WaaS Work?

At its core, WaaS providers offer:

  • Hosted or embedded wallets (custodial or non-custodial)
  • Support for multi-chain assets and tokens
  • Secure key management via technologies like MPC or HSM
  • APIs and SDKs for seamless integration into your app
  • Built-in compliance features (e.g., KYC, audit trails, whitelist rules)

Why Should Crypto Teams Care?

Outsourcing your wallet stack lets you:

  • Reduce time to market from months to weeks
  • Offload regulatory and security burdens
  • Focus on product differentiation, not cryptographic engineering
  • Scale wallet services in line with business growth

What Features Should You Prioritize in a WaaS Provider?

1. Advanced Security Protocols

Security isn't a checkbox—it’s your reputational firewall. In crypto, a breach doesn't just result in downtime. It could mean asset loss, regulatory fines, and long-term brand damage.

Top WaaS providers rely on Multi-Party Computation (MPC), where private keys are split and distributed across multiple nodes. Transactions can only be signed with consensus—eliminating single points of failure.

Key security must-haves:

  • Multi-Party Computation (MPC) or HSM-based custody
  • End-to-end encryption of all wallet data
  • Multi-factor authentication and device whitelisting
  • Role-based access controls
  • Independent security audits and real-time monitoring

Buyer Tip: Look for audit reports, SOC 2 compliance, or ISO 27001 certification to validate the provider’s security posture.

2. Scalability and Customization

Whether you're launching a niche investment app or a full-fledged crypto exchange, your wallet infrastructure needs to evolve with your business.

Scalability means:

  • Supporting growing transaction volumes
  • Adding new chains, tokens, or stablecoins on demand
  • Handling spikes in usage without performance drop-offs

Customization means:

  • White-labeled branding (logos, color schemes, UX)
  • Configurable transaction thresholds, approval flows, or KYT rules
  • API-first design for easy integration with your stack (backend, compliance, analytics)

Buyer Tip: Avoid rigid, one-size-fits-all platforms. Look for modular setups and a roadmap that supports your growth path.

3. User-Friendly Interface and Support

Crypto still intimidates many users. A clunky interface or confusing flow can kill adoption—even if your tech is best-in-class.

What to expect from a polished WaaS experience:

  • Intuitive dashboards for users and admins
  • Mobile-first design with real-time status tracking
  • Transaction logs, error handling, and tooltips baked in
  • Embedded support (e.g., help articles, live chat, ticketing)

Strong providers also offer developer support and technical documentation to help your engineers move fast—with fewer blockers.

Buyer Tip: Test the sandbox or staging environment yourself. If your team struggles to get started, your users will too.

How CoinsDo Supports This

CoinsDo’s WaaS platform is purpose-built for businesses that want essential crypto wallet functionality without the bloat. Here’s what you get:

  • MPC-based security for high-trust transactions
  • Multi-chain support for BTC, ETH, stablecoins, and ERC-20 tokens
  • Simple, clean APIs designed for quick integration
  • Flexible wallet configurations based on your operational needs

Explore how CoinsDo simplifies crypto wallet infrastructure →

FAQs

Q: Can I use WaaS for both hot and cold wallet management? A: Yes. Leading providers like CoinsDo allow you to configure operational hot wallets and reserve cold wallets using the same infrastructure.

Q: What’s the difference between custodial and non-custodial WaaS? A: Custodial means the provider holds keys on your behalf; non-custodial means you or your users retain full control. MPC-based setups can offer hybrid models.

Q: How long does it take to go live with a WaaS provider? A: With a mature API-based WaaS like CoinsDo, integration can be completed in a matter of weeks—far faster than building from scratch.

Ready to Streamline Your Wallet Strategy?

If you're exploring Wallet-as-a-Service for your crypto product, don’t over-engineer the solution. Focus on the core: secure storage, flexible configuration, and a seamless UX.

David Ho

The Author

David Ho

Writer / Blockchain Enthusiast

business@coinsdo.com