Announcement

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Announcement

Notice on Scheduled Polkadot (DOT) Network Upgrade

Dear Merchant Partners, The Polkadot (DOT) network is scheduled for a planned upgrade. Details are as follows: Estimated Start Time: November 4, 2025, 16:00 (UTC+8) Estimated Duration: Approximately 8–10 hours Official Announcement: Polkadot Network Upgrade Notice Kind Reminder: During the upgrade period, all on-chain operations on the Polkadot network — including dispatching, collecting, and balance updates — may be affected or temporarily unavailable. Please make the necessary arrangements in advance. The system will automatically resume normal operation once the upgrade is complete, and CoinsDo will not issue a separate restoration notice. Thank you for your understanding and cooperation. CoinsDo Team

Notice

V2.0.17 System Update

Dear Valued Customers, Our latest v2.0.17 is scheduled to update the live environment on September 30th, 2025, at 11:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Features 1. [New Network] Vechain. To use, set preferences in Merchant Backend > currency control and update the CoinSend & CoinGet clients to the latest version V2.0.17. 2. [Merchant Backend] EOS post-unstake withdrawal function 3. [CoinSend Center] Added a switch in the CoinSend client to toggle the transfer of EVM-compatible networks' native token to the contract address Optimizations 1. [Merchant backend] - Export optimization

System update

V2.0.16 System Update

Dear Valued Customers, Our latest v2.0.16 is scheduled to update the live environment on September 17th, 2025, at 10:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Features 1. [New Network] GateChain. To use, set preferences in Merchant Backend > currency control and update the CoinSend & CoinGet clients to the latest version V2.0.16. 2. [Merchant Backend] Added nonce correction feature for EVM-based addresses. If an address encounters nonce issues, it can now be resolved not only via the client but also in the backend. Update CoinSend & CoinGet client to V2.0.16 to use. Sub-accounts require permission configuration. Optimizations 1. [Merchant Backend] Added address format validation for Near network operations to avoid transaction failures after submission to the chain. 2. [CoinSend Center] Gas limit estimation for transfers to contract addresses now includes the transfer amount in the calculation, preventing estimation failures in certain special contracts.

System update

Blockchain Support Plan for the Next Six Months

Dear Users, To provide a more comprehensive, stable, and diversified blockchain asset service, CoinsDo will continue to integrate additional blockchain networks. By expanding chain support, we aim to deliver a safer, more efficient, and more inclusive digital asset experience for our users. Below is the list of blockchains scheduled to be supported (in chronological order): The above dates are planned schedules; actual progress may be adjusted based on technical testing and network updates. CoinsDo will continue to monitor the development of the blockchain industry and selectively integrate more high-quality networks. Updates to future support plans will be announced promptly through our official website and community channels. Thank you for your understanding and continued support. CoinsDo Team August 20, 2025

Notice

V2.0.15 System Update

Dear Valued Customers, Our latest v2.0.15 is scheduled to update the live environment on August 15th, 2025, at 11:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Feature 1. [New network] Added support for Cronos. To use, set preferences in Merchant Backend > currency control and update the CoinSend & CoinGet clients to the latest version V2.0.15.

System update

V2.0.14 System Update

Dear Valued Customers, Our latest v2.0.14 is scheduled to update the live environment on August 8th, 2025, at 11:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Feature 1. [New protocol] Added support for the SPL protocol Token 2022 Program. To use, set preferences in Merchant Backend > currency control and update the CoinSend & CoinGet clients to the latest version V2.0.14. 2. [CoinGet Center] Added a new gas fee markup feature for collection, allowing you to customize the percentage increase for broadcast gas fees.

System update