Announcement

Stay in the loop! Don’t miss out on crucial System Update & Maintenance that keep our system running smoothly.

Announcement

πŸ“ Meet us at IFX EXPO Dubai 2026

We are excited to announce that CoinsDo will be attending the iFX EXPO Dubai 2026, the leading event for the online trading, fintech, and digital assets industry in the MENA region. Join us at the Dubai World Trade Centre from February 10–12, 2026, where industry leaders, brokers, liquidity providers, affiliates, and innovators converge to shape the future of trading. This is a fantastic opportunity to connect with our team, explore the latest in crypto custody and wallet solutions, discuss potential partnerships, and see how CoinsDo continues to empower secure digital asset management for businesses worldwide. We look forward to meeting you there! πŸͺ§ Booth #: 198 πŸ“… Dates: 10–12 February 2026 πŸ“ Location: Dubai World Trade Centre, Dubai, UAE 🌐 Event Website: https://dubai2026.ifxexpo.com/ If you're attending, feel free to reach out in advance to schedule a meeting. See you in Dubai! #iFXEXPO #Fintech #Crypto #Dubai2026 #CoinsDo

Notice

V2.0.21 System Update

Dear Valued Customers, Our latest v2.0.21 is scheduled to update the live environment on January 19th, 2026, at 11:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Features 1. [New Network] ZKsync, Vaulta (EOS upgrade). Configure preferences in Merchant backend β†’ currency control and update the CoinSend & CoinGet clients to the latest version V2.0.21 to start using. 2. [CoinGet Backend] Manual Collection now supports specifying a collection address. You may select either a pre-configured collection address or a temporary (non-configured) address (requires client password andGoogle Authenticator signature). This feature requires updating the CoinGet client to version v2.0.21. Feature Optimizations 1. [CoinGet Backend] Optimized display of address and transaction risk query results.

System update

V2.0.20 System Update

Dear Valued Customers, Our latest v2.0.20 is scheduled to update the live environment on December 15th, 2025, at 11:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Features 1. [New Network] DOT-AssetHub and Mantle. Configure preferences in Merchant backend β†’ currency control and update the CoinSend & CoinGet clients to the latest version V2.0.20 to start using. 2. [CoinGet Backend] Added manual query for address/transaction risk level in the receiving records of CoinGet. 3. [CoinGet Backend] Added collection toggle for receiving addresses, allowing collection to be disabled for specific addresses (e.g., risky addresses). Feature Optimizations 1. [API] The receiving address balance query API has been updated from single-address to batch-address mode. Some response parameters have been adjusted β€” please refer to the API documentation in time.

System update

V2.0.19 System Update

Dear Valued Customers, Our latest v2.0.19 is scheduled to update the live environment on November 28th, 2025, at 10:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Features 1. [New Network] CORE and SUI are now supported. Configure preferences in Merchant backend β†’ currency control and update the CoinSend & CoinGet clients to the latest version V2.0.19 to start using. 2. [API] Added a new API endpoint for querying receiving records of CoinGet. Feature Enhancements 1. [Merchant Backend] Protocol addresses are now displayed and included in export files for the dispatching records of CoinSend, receiving and collecting records of CoinGet.

System update

V2.0.18 System Update

Dear Valued Customers, Our latest v2.0.18 is scheduled to update the live environment on November 5th, 2025, at 11:00 GMT+8. This process shall take 10 mins and does not affect the operations; the system can be accessed as usual. We genuinely appreciate your support for CoinsDo. If you have any question please reach out to our customer support team. Thank You and Have a Nice Day, CoinsDo Team New Features [New Network] Kaia and Hyperliquid are now supported. Configure preferences in Merchant backend β†’ currency control, and update both CoinSend and CoinGet clients to version V2.0.18 to start using them. [Merchant backend] To enhance fund security, an expiration time (up to 3 days) must be set when approving dispatching records. If the transaction is not broadcast successfully within the set time, it will be automatically canceled. [CoinGet Center] Added an on/off switch for configured collection addresses. Sub-accounts require permission to access this feature. Optimizations 1. [Merchant backend] Block scanning and adding records now use a custom txIndex rule, ensuring values remain unchanged even after reorgs. 2. [Merchant backend] If a dispatching or collection transaction uses a lower nonce, the system can now automatically handle it instead of marking it as failed. 3. [Merchant backend] Optimized ZEC gas fee calculation.

System update

Notice on Scheduled Polkadot (DOT) Network Upgrade

Dear Merchant Partners, The Polkadot (DOT) network is scheduled for a planned upgrade. Details are as follows: Estimated Start Time: November 4, 2025, 16:00 (UTC+8) Estimated Duration: Approximately 8–10 hours Official Announcement:Β Polkadot Network Upgrade Notice Kind Reminder: During the upgrade period, all on-chain operations on the Polkadot network β€” including dispatching, collecting, and balance updates β€” may be affected or temporarily unavailable. Please make the necessary arrangements in advance. The system will automatically resume normal operation once the upgrade is complete, and CoinsDo will not issue a separate restoration notice. Thank you for your understanding and cooperation. CoinsDo Team

Notice