Announcement>Urgent Security Notice: Protect Yourself from Recent Phishing Scams

Urgent Security Notice: Protect Yourself from Recent Phishing Scams

Notice

Dear CoinsDo Community,

We have been alerted to malicious attempts to exploit our users through deceptive emails and messages pretending to be from CoinsDo. A notable scam involves an email falsely claiming to originate from "Coin Wallet," alleging receipt of funds and requiring users to partake in a verification process that necessitates a financial transaction.

Important Clarifications:

  • CoinsDo’s Official Wallet Name: Please be aware that our official wallet name is CoinWallet, which is a decentralized wallet. This means we do not have the capability to control assets that belong to our users. The scam email references “Coin Wallet,” which is not associated with our services.
  • Verification Scams: CoinsDo never requests users to send digital assets for verification purposes. We conduct all necessary verifications through our secure platform without necessitating financial transactions by our users.
  • Authorized Communications: Official communications from CoinsDo are sent exclusively through cs@coinsdo.com or info@coinsdo.com. We urge you to verify the sender's email address and be vigilant for any signs of fraudulent activity.
  • Report Suspicious Activity: If you encounter any unusual requests or suspect a phishing attempt, please immediately report it to our support team via cs@coinsdo.com. Your reports are crucial in helping us prevent further fraudulent activities.

How to Protect Your Digital Assets:

  • Never disclose your private keys, passwords, or any sensitive information.
  • Activate two-factor authentication (2FA) on your CoinWallet for enhanced security.
  • Regularly update your passwords to robust and unique combinations.

Remember: Your security is our utmost priority. By staying informed and cautious, we can collectively ensure the safety and security of our digital asset environment. Should you have any concerns or need assistance, our support team is always available.